LU 3 - Organisational Communication

Unit 3

Organisational communication happens in any organisation. Principles such as communication, cooperation, and goals are relevent.  One model for organisational change involves; Unfreezing, changing and refreezing patterns within the organisation. Organisational culture involves: Artefacts, language, Behavioural concepts, Heroes, symbols, Phsychological phenomenon, organisational aspects. The functions of organisational communication include: Command function, relational function, and  Ambiguity Function.

Communication can be upward, downward, horizontal and diagonal. Power within an organisation is usually either coercive or reward driven.Theoretical approaches to organisational communication include: Classical Approach, human relations approach, human resources approach, systems approach, and a Cultural approach. Organisational technology is influencing organisational communication