Possible exam/study questions

1. List and explain  and give an example the four types of groups
2. Explain an online group and how it has affected you
3. Differentiate between Web forums and mailing lists
4. Differentiate between informal and formal norms
5. Explain the role in your life of injunctive norms (descriptive, explicit, implicit, subjective, personal)
6. Explain with examples
1. Homogeneity
2. In group bias
3. Group pressure
7. Describe and explain an incident involving the bystander effect
8. Discuss the three areas of social influence ( conformity, compliance and obediance)

LU 2

1. Why is intercultural communication important?
2. Describe the social science approach
3. Explain the difference between the interpretive and critical approach
4. Explain with example the following dimensions of cultural diffeence
1. Worldview
2. Social norms and expectations
3. Invividualism vs collectivism
4. High and low context cultures
5. Power distance
6. masculinity- femininity
7. Uncertainty - Avoidance
5. discuss the following barriers to communication
1. Ethnocentrism
2. Stereotyping
3. Group polarization
6. List the effects of cultural communication

LU 3

1. Use a graphic or diagram to explain the principles of organisational communication
2. Describe the three steps with an example of organisational change and how it occurs
3. Cultural elements such as artefacts describe a culture. List and explain using examples, three other cultural elements.
4. Explain the Command function in a varsity college situation (Relational or ambiguity)
5. What are the important proinciples of supervisory communication.
6. Explain upward , downward and horizontal communication within an organisational context
7. Describe the classical approach to management (HR approach, Resources, systems and culture)
8. Identify the influences of globalisation on organisations

LU4

1. Explain an element of persuasion, for example Intent (Coercion, context, plurarity, presence, Media)
2. Define persuasion
3. How do persuasive people behave in organisations and interpersonally
4. What is not persuasive behaviour
5. What are Charoux's "golden rules of persuasion"
6. List and explain three processes people use to persuade others 
7. Discuss Credibility style, Logical reasoning and emotional appeal
8. Discuss the importance of Evidence when persuading
9. List and explain the seven types of reasoning (Inductive.....etc)
10. Describe card-stacking as a propaganda technique (bandwagon.....etc (7)
11. Differentiate between command and conditioning propoganda
12. Explain using examples these forms of persuasive communication; Indoctrination, Brainwashing, manipulation, sanctions, seduction. 
13. Using as diagram and examples, explain Rank's intensify and downplay model.
14. Discuss Attitude change theory with a relevent example
15. Explain one of the following learning theories: classical conditioning, skinner's behaviorism and social learning theory
16. Describe how we establish consistency in conflicting situations
17. Using and example explain Balance theory (congruency, cognitive dissonance, belief hierarchy

LU 5 

1. What is public communication?
2. List the 3 distinctive aspects of public communication
3. How do we eliminate noise during public speaking?
4. Public places unique demands on a person. List 5
5. Discus Credibility (Expertness, trust worthiness, authoritativeness, dynamism, intrinsic and extrinsic)
6. Explain visual and vocal cues (Aspects of Speech delivery)
7. Explain why you would use a Manuscript Delivery (impromptu, memorised, extemporaneous)
8. Use an example of demographic analysis and purpose orientated analysis to show the differences between them
9. Write brief notes on:
1. message format (intro....)
2. Message organisation (topical......(5))
3. Support materials
4. Visual aids
10. tell a friend the essentials when using visual aids
11. Discuss Vividness when explaining language usage (metaphor, intensity of language, transitions)
12. Discuss the use of : Volume, Pace, Pitch, Clarity, emphasis, when public speaking
13. Give 3 examples of how body language can assist a presentation
14. Briefly discuss the role of questions in Public communication

LU 6

1. What is Mass Communication?
2. Compare Mass communication with standard communication models.
3. Explain the functions of mass communication with reference to current examples from the media.
1. Surveillance function
2. Cultural transmission
3. Diversion Function
4. Socialisation Function
4. Discuss the effects of media violence on youngsters
5. How does a code of ethics benefit a company
6. What are ethics?
7. Give an example of an ethical dilemma in:
1. News, 
2. Movies 
3. Advertising
8. Give examples of areas of danger for advertising regarding ethics in the media.

LU 7

1. That is the difference between a third world and first world country?
2. What are the problems facing the third world?
3. What is development communication?
4. What is the dominant paradigm?
1. What problems did it face?
2. Explain the trickle down theory
5. What is the alternative paradigm?
1. What problems did it face?
6. What is the new paradigm and what problems did it face?
7. What prejudices does the first world hold against the third world?
8.